Third Party Maintenance (TPM) is support for IT hardware provided by an independent service provider instead of the original manufacturer. This option is widely chosen because it reduces expenses and allows businesses to keep their hardware running for a longer time. Instead of being tied to costly manufacturer contracts, businesses get flexible maintenance plans that match their needs.

Agrius IT offers trusted Third Party Maintenance Services through yearly support contracts with different Service Level Agreements (SLAs). These agreements are designed to match the requirements of IT departments. With TPM, businesses save money, extend the use of End of Life (EOL) and End of Support Life (EOSL) hardware, and maintain smoother day-to-day operations.

Third Party Maintenance Services

Managing IT hardware from multiple vendors can be complex and expensive. Agrius IT simplifies this with multi-vendor support, which brings all services under one roof. By choosing post-warranty maintenance, businesses extend the lifecycle of their equipment, reduce costs, and enjoy customized SLAs that meet their specific goals. This makes TPM a dependable option compared to extending manufacturer warranties.

Server Maintenance

Servers are the core of business operations, and their performance directly affects productivity. Agrius IT provides multi-vendor third-party server maintenance with round-the-clock availability (24/7/365). The service ensures stable uptime, quick problem resolution, and significant cost savings—up to 70% compared to manufacturer maintenance. Skilled engineers and access to quality spare parts keep servers running without interruption.

Storage Maintenance

Data is essential for every business, and its protection is a top priority. Agrius IT delivers advanced expertise (L3 support) for a wide range of global storage systems. The team has been recognized among the top 10 providers for third-party storage maintenance. With professional support, businesses can safeguard data, improve efficiency, and avoid overspending on manufacturer contracts.

Network Maintenance

Networks are the backbone of communication and operations. Agrius IT extends the life of network equipment such as routers and switches while offering services at about 70% less than manufacturer costs. Customers benefit from 24/7/365 expert support, ensuring that their systems run without disruption. Businesses are also guided on how to make the most of their existing vendor support.

Tape Libraries Maintenance

Tape libraries remain a trusted choice for long-term and secure data storage. Agrius IT provides reliable Break/Fix services along with customized SLAs for tape libraries. The team offers continuous L3 support (24/7/365), ensuring that tape systems remain dependable for storing and protecting important data at an affordable cost.

In 2025, Third Party Maintenance continues to prove itself as a smart choice for businesses that want to reduce costs, extend hardware life, and keep their IT operations steady. Agrius IT stands out as a trusted TPM provider with expertise across servers, storage, networks, and tape libraries. With flexible SLAs, skilled engineers, and around-the-clock support, businesses can rely on Agrius IT for dependable and cost-effective IT maintenance.

FAQs

Q1: How does Third Party Maintenance save money for businesses?
TPM services can reduce IT maintenance costs by up to 70% compared to manufacturer contracts, making it a budget-friendly option.

Q2: Can old hardware still be supported under TPM?
Yes. TPM allows businesses to continue using End of Life (EOL) and End of Support Life (EOSL) equipment effectively without compromising performance.

Q3: Does Agrius IT provide support for multiple vendors?
Yes. Agrius IT’s multi-vendor TPM covers servers, storage systems, networks, and tape libraries across leading global brands.

Q4: What kind of response time can be expected?
With tailored SLAs and 24/7/365 support, issues are addressed quickly to minimize downtime.

Q5: Is TPM suitable for both small and large businesses?
Yes. TPM services are flexible and can be adapted to fit the needs of both small organizations and large enterprises.